Convert Channel Notes
Convert Channel Notes to External Notes
The “Convert Channel Notes to External Notes” is a macro that runs as an action of the Rules Engine. It is designed to modify order notes within the Linnworks platform, specifically targeting notes marked as internal. By iterating through specified orders and their associated notes, this macro identifies internal notes and updates them to be marked as external.
There are three steps you need to complete to start using the macro:
- 1. Go to Apps > Application Store > Convert Channel Notes to External Notes > click Install and follow the on-screen instructions until the installation is complete.
- 2. Configure the macro.
- 3. Configure the rule in the Rules Engine screen.

Functionality
Our Powerful Functionality
Comprehensive functionality designed for efficiency and ease of use


Note Modification
1. Retrieves order notes for each specified order.
2. Identifies internal notes within the retrieved set of notes.


Internal Note Detection
Determines if any of the retrieved notes are marked as internal.


Note Update
Updates internal notes to be marked as external, ensuring broader accessibility and transparency.
Our App
Configure the macro
Once the Add Convert Channel Notes to External Notes app is installed:
Step 1
Step 2
Step 3
Step 4
Step 1
Go to Apps > Macro Configuration and click + Add new configuration.

Step 2
Select the External Notes macro and click Create Configuration.

Step 3
In the Macro Configuration screen, specify the below details and click Save:

Step 4
Make sure to enable the macro to continue with the Rules Engine configuration.

Usage
Usage of App
Parameters
OrderIds: Array of order IDs to process.
Execution
Call the macro with the desired order IDs to initiate the note modification process.
Outcome
1. The macro iterates through each specified order and its associated notes.
2. If internal notes are found, they are updated to be marked as external, enhancing visibility and accessibility for external stakeholders.